Privacy Policy
How we collect, use, and protect the information you share with us. This policy describes our actual practices.
Last updated: October 22, 2026
Lighthouse Credit Repair ("we," "us," or "our") respects your privacy. This Privacy Policy describes the information we collect through our website at https://lighthousecreditrepair.com and through our consultation and contact forms, how we use it, and the choices you have. This policy reflects our actual practices — we do not claim compliance certifications we have not implemented.
Information we collect
Information you provide directly
When you submit a consultation or contact request, you may provide your first and last name, email address, state of residence, your main credit concern, and any notes you choose to share. We do not request Social Security numbers, full dates of birth, phone numbers, credit report uploads, bank logins, or sensitive identity documents through our public forms.
Information collected automatically
Like most websites, our site may collect limited technical information through your browser, such as your IP address, browser type, device type, and the pages you visit. We may use cookies or similar technologies for analytics and to understand how visitors use our site. You can control cookies through your browser settings.
How we use your information
- To respond to your consultation or contact requests
- To schedule and conduct consultations about your credit concerns
- To provide our credit report review and dispute assistance services
- To communicate with you about your request, where you've consented
- To improve our website, content, and services
- To comply with applicable legal obligations
We do not sell your personal information. We may share it with service providers who help us operate our business (for example, scheduling or communication tools), under appropriate confidentiality terms, and as required by law.
Marketing communications and consent
We do not bundle marketing consent into a mandatory service consent. Where we offer optional marketing communications, you may opt in separately, and you can opt out at any time using the unsubscribe link in any email or by contacting us. Consent to be contacted about your consultation request is separate from consent to receive marketing communications.
How long we keep information
We retain information you provide for as long as needed to respond to your request and provide our services, and thereafter as needed to meet legal, accounting, or record-keeping requirements. We do not retain sensitive identity documents submitted through public forms because we do not request them through those forms.
Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, and to opt out of certain processing. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
Security
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Our consultation form is not a secure channel for sensitive identity documents — which is why we do not request them there.
Children's privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: support@lighthousecreditrepair.com